Shipup was launched in May 2016 and offers solutions to analyze shipment tracking in real time and allow e-retailers to send branded proactive notifications to their clients every step of the delivery.
Thanks to high opening and commitment rates of its notifications, the retailer furthers its user experience after the payment has been sent. Reassured and notified, online clients are more likely to reiterate the experience on the website and have a lesser need for after-sales service.
For more info, contact : https://www.shipup.co/
Specialized in Big Analytics and network technologies, ShorTouch was born in 2015 from a desire to combine networking to data science, in order to offer an innovative solution destines to connect people all over the world. The startup’s mission is to help people optimize the use of their networks by identifying what connects them on the one hand, and to maximize word of mouth for businesses on the other.
This technology offers users the possibility to manage their networks and get better recommendations from companies who try to reach them. It also allows e-retailers to develop their assets by requalifying their client base, in order to increase customer knowledge and find their best brand ambassadors, going from simple community management to smart customer engagement.
For more info, contact : https://www.shortouch.com/
Created in 2013, FITLE is a Parisian start-up who develops sizing solutions for both ready-to-wear brands with e-shops and pure players selling garments online. The startup developed the most advanced size recommendation tool in the market, with 97% of accuracy. In addition, Fitle’s cutting-edge technology allows every user to try the garments, online and in real time, thanks to 3D.
A world premiere that grants retailers a steep decrease (over 60%) of abandoned carts, and a better conversion rate. FITLE’s ambition is to improve user experience when buying clothes online.
For more info, contact : https://fitle.com/
How can you convert buying items online into the same emotional experience you can have in a physical store? Founded in 2015, Wishibam is the first beauty and fashion marketplace that offers customers a free and unlimited service of shopping assistants, expert stylists who will walk the customer through the entire act of purchase if need be, via an online chat.
Wishibam was born from a desire to reinvent e-retailing by recreating the lost bond between clients and retailers. The goal? To imagine a new form of online purchase that offers the best of both worlds, the immediacy of online purchasing and the proximity of the in-store experience.
For more info, contact : https://www.wishibam.com/
Prevent unnecessary returns in fashion e-commerce
Easysize is a Danish start-up company, with its head office in Copenhagen. Since 2014, Easysize’s mission is to make fashion e-commerce sustainable and reduce waste caused by returns. What started as a sizing solution algorithm which helped reduced up to 35% returns due to wrong sizes, Easysize has now evolved to detect cases, when shoppers are likely to make mistakes or exploit return policies. These high-risk behaviors are:
• Buy-to-rent, when a shopper buys an item to wear it for a special occasion, saves the tags, sends it back, and claims a full refund.
• Resellers, when a shopper buys dozens or hundreds of items at a discount, then re-sells some of them and returns those unsold.
• Cancellations and RTO, mostly happen with cash-on-delivery purchases.
• The wrong size, as sizes differ dramatically between brands, making it hard for shoppers to choose the right size when buying online.
Easysize uses an AI algorithm and vast amounts of shopping data to score shopping carts, and alert shops in real-time so that they can take the necessary action to prevent returns.
For more info, contact : https://www.easysize.me/